What Hayven does that your POS booking and turn app can’t.

An AI receptionist that knows your salon.

Lots of AI phones can pick up. Hayven’s works inside the system that runs your day, so it sees what your front desk sees, and it books for real.

• Your team’s phones ring first. It answers only when nobody picks up, or when you’re closed.
• It sees each tech’s open times on your Hayven calendar and books the appointment during the call.
• It asks only what it needs, reads the details back, and books after a clear yes. She gets your confirmation text.
• It knows your regulars: “same as last time” books her last visit, and it offers her usual tech.
• It knows your menu, your prices and your answers to the questions callers always ask: parking, tips, gift cards.
• It moves or cancels her own visit inside your rules, and tells walk-in callers the wait if you use check-in.
• Every call lands in the client’s Inbox thread with a summary, and you can play the recording. “Needs you” shows only when your team has to act.

It speaks English and says it’s a virtual assistant. It sees a regular’s visits only when the carrier confirms her number. Recordings are deleted after 90 days.

The right tech, picked for you. One tap to start.

Hayven suggests the next tech, the desk checks it and taps Start. Because Turns sees the calendar, it knows things a turn app can’t.

• It follows your turn order, so it stays fair.
• It only suggests techs who are free now and can do every service on the ticket.
• It skips a tech whose next booked client is due before she’d finish, and she keeps her place in line.
• Hands & feet at the same time with two techs, several services in one visit, same tech or different techs.
• Her requested tech is busy? Give her to someone else. It counts as a normal turn for that tech.
• A clean, modern board: who’s waiting, who’s coming up, who’s next, and who’s with whom until when.
• Every turn and every desk change is in the Today report, so nobody argues about turns.

Bookings a typical POS page can’t take.

The visits nail salons really get: two techs at once, friends booking together, and clients who don’t show.

• Hands & feet at the same time: two techs, one start time, booked online in one go.
• Group visits: up to 5 guests, one start time, each picks her own tech, one link to manage it all.
• No-show protection: she saves a card when she books. No-show or late cancel? Your desk decides whether to charge your fee.

Same-time and group booking are settings you turn on.

Every text, DM and call in one Inbox.

No more checking the salon phone, Facebook and Instagram one by one. And the everyday texts go out on their own.

• Texts, Facebook Messenger and Instagram DMs, in one thread per client.
• “Needs you” shows what your team has to answer. Automatic texts don’t pile up there.
• Nobody picked up? The AI receptionist answers, or the caller gets a text back.
• Voicemails come in as text, so you read them instead of listening.
• Texts that send themselves: booking confirmation, reminders 2 days, 1 day and same day before, reschedule and cancel notes, check-in link, review ask.
• Follow-up texts to people who signed up for your offer but haven’t booked. They stop once she books.

Your regulars bring their friends, with one link.

No codes to remember and no paper slips to keep track of. Clients just text their own link.

• Every client gets a personal link to share with friends.
• The friend gets your first-visit gift. Your client gets $10 off by default, after her friend’s visit is Done.
• Invites go out on their own, 3 days after a visit, at most once every 90 days.
• Friends who’ve been in before don’t count, so you only reward real new clients.
• The reward shows on your calendar at her next visit.

A Bio Page, and marketing done for you.

Hayven helps bring new clients in, then shows you who came and what brought them.

• One link for Instagram, TikTok and Facebook: Book, Call, Text, Directions. 18 designs to pick from.
• Your open hours and Google stars on it update themselves.
• See which ad or post brought each new client, right on the calendar.
• Want it done for you? The Hayven team runs your marketing.