New: every part of your salon, talking to each other.

See how it works

For nail salons · Keeps your POS


Keep your POS for payments. Hayven runs the rest: online booking, check-in, turns, texts, marketing and Google reviews. Every part knows what the others know, so your front desk stops juggling screens and no client gets lost.

  • Keep your POS
  • No new hardware
  • Set up for you
  • Support in English & Tiếng Việt
Salon calendar day view with five technician columns
  1. Booked online Jess · new client · Gel-X Full Set with Helen, Sat 2:00 PM from your Gel-X promo
  2. Checked in at the iPad Jess · has a 2:00 with Helen · 20% first-visit offer applied
  3. Turns knows the calendar Walk-in goes to Thy · Helen stays free for Jess
  4. Done → review request Sent an hour later · Google

Nail salons across the U.S. run their booking on Hayven

Why Hayven is different

Most salons run on apps that don’t talk to each other.

A POS for payments, with the booking page that came with it. A separate app for turns. Another one for marketing. Each does its own job, but none of them knows what the others know. So your front desk watches three screens and does the math in their head.

Today

  • POS booking page Takes the booking. Never tells your turn app.
  • Turn app Knows the turn count. Not who’s booked at 2:00, or who just walked in.
  • Marketing software Sends the texts. Never finds out who came in.
  • Front desk Flips between all three, and guesses.

With Hayven, it’s one loop.

One client Jess, start to finish More 5-star reviews → higher on Google → more new clients

  1. Marketing

    Brings them in. Your promo page and first-visit offer know who booked.

    Jess: came from the Gel-X promo

  2. Online booking

    Books exactly what they want. The booking knows which promo or offer brought them.

    Jess: booked Gel-X with Helen, Sat 2:00 PM

  3. Check-in

    Knows who just walked in. Who’s booked today, who’s new, who has an offer.

    Jess: checked in, 20% first-visit offer

  4. Turns

    Gives the right tech. It knows the calendar, so a tech with a client coming up isn’t handed a long walk-in, and keeps her place in line.

    Jess: Helen saved for Jess, Thy takes the walk-in

  5. Google review

    Asks after the visit. More 5-star reviews, higher on Google, more new clients.

    Jess: review request sent after Done

Back to step 1: more clients

Your POS: rings up the ticket. That’s the only job it has left.

Do it once. It shows up everywhere.

See how it all connects

Online booking

Clients book exactly what they want.

Nail clients don’t book “a manicure.” They book a gel manicure with French tips, with Helen, and a pedicure with Thy, maybe at the same time. Hayven’s booking page is built for that, and simple enough for clients who usually call.

  1. Add-ons for this service

    Add-ons, right after the service.

    Pick Deluxe Manicure and the next screen shows only manicure add-ons: French, Cat Eye, Chrome, nail art. Clients add them while they’re excited, and your tech sees the whole job before the client walks in.

  2. A tech for each service

    Helen for nails. Thy for toes.

    Each service gets its own technician, or “Anyone.” A visit split between two techs can often start earlier, so you don’t lose the booking.

  3. Hands & feet together

    Manicure and pedicure, at the same time.

    Clients can pick two technicians at once and be done much sooner. Check-in, the calendar and Turns all understand it, so nobody has to explain it at the desk.

  4. Only real times

    Every time they see is real.

    Closed days are grayed out. Hayven skips start times that would leave a gap too short to sell, and every booking lands in a real technician’s column. No double-booking, even when two clients tap Book in the same second.

  5. No account

    No account. No password. Still remembered.

    Name and phone, and they’re booked. Hayven matches the phone to their client profile, so every visit adds to one history. They get a link to reschedule or cancel on their own.

  • Group booking, up to 5 guests
  • Reschedule or cancel from a link
  • No-show & late-cancel fees
See how online booking works

You choose which services can be booked at the same time and for groups.

Watch a client book

The “Anyone” problem

Your salon deserves better than “Anyone 2.”

On many POS booking pages, “Anyone” makes a pretend column: “Anyone 1,” “Anyone 2”… and on Saturday your techs are double-booked. Here’s Thursday night: four clients book Saturday at 1:00 PM online. Scroll to watch. Tap Next to watch.

  1. Olivia books a pedicure at 1:00, with “Anyone.”

    Typical POS: A pretend column called “Anyone 1” appears.

    Hayven: Hayven books a real tech who does pedicures and is free: Helen. It’s marked “Anyone,” so it can still move.

  2. Nancy books a gel manicure at 1:00, with “Anyone.”

    Typical POS: Now there’s an “Anyone 2.”

    Hayven: Nancy goes to Megan, who has the least booked time that day.

  3. Tiffany asks for Helen at 1:00.

    Typical POS: Helen looks free, so it goes through.

    Hayven: Helen is only holding an “Anyone” client. Hayven quietly moves Olivia to Thy, same time, same price, and Tiffany gets Helen.

  4. Kim books a manicure at 1:00, with “Anyone.”

    Typical POS: “Anyone 3.” Four clients, three techs. Someone is double-booked.

    Hayven: 1:00 is honestly full. Kim sees the next open time: 1:45 with Megan.

  5. Saturday, 12:58. Olivia checks in.

    Typical POS: The desk checks the turn app, then fixes the calendar by hand.

    Hayven: She booked “Anyone,” so her ticket offers the pedicure to whoever’s turn it is right now. Your desk checks it and taps Start, or keeps Thy.

Every “Anyone” booking goes to a real, qualified technician the moment it’s made, spread fairly across your team. Up to two hours before the visit, Hayven can still move it, so a regular who asks for that tech gets them. No pretend columns. No surprise double-bookings.

Smart scheduling is always on. Hayven skips start times that would leave a gap too short to sell, and keeps a client’s services with one technician when it can.

See how Hayven picks the technician

The calendar

A calendar your team gets at a glance.

Every card tells the story: who booked online, who’s new, who asked for their tech, which promo brought them in, who has an offer. Your desk knows how to treat each client before they walk in.

Salon calendar day view with five technician columns
  • Booked online : came from your booking page
  • New client : just joined your client list
  • Requested : they asked for this tech, don’t move them
  • Anyone : booked “Anyone,” free to move
  • Walk-in : came in from the door
  • From your Gel-X promo : your marketing brought them
  • New Client Offer : 20% off today
  • Same time : hands and feet with two techs at once
  • Group : part of a group booking
  • Has a note : read it before they sit

Made to sit beside your POS

  • Done and No-show, one tap each. No checkout screens. Your POS already does that.

  • The ticket, ready to ring up. Services, techs and menu prices, with a Copy button.

  • Forgot to tap Done? The visit closes itself 30 minutes after it ends, so the review request still goes out.

  • Finished early? Tap Done and the rest of that time goes back on your booking page.

  • Drag to move. Groups and same-time pairs move together.

  • Every screen updates by itself. A booking made on a client’s phone shows up on your calendar right away. No refresh.

Check-in

Check-in that knows who just walked in.

Put Hayven on the iPad you already have, or print a QR poster. Clients type their phone number, and Hayven already knows who they are.

The check-in iPad greets Jess by name and shows her 2:00 PM Gel-X Full Set with Helen. It also welcomes back regulars and asks new clients what to call them.

  1. At the desk “Jess T. just checked in” and a soft chime.
  2. On Turns Jess is in the waiting line.
  3. On the calendar Her 2:00 turns Waiting.
  • No hardware to buy. Your own iPad, a printed QR poster, or the check-in link we text 15 minutes before.

  • Families on one phone? Tap everyone who’s here, and they check in together.

  • The first-visit offer applies itself, with a live screen a screenshot can’t fake.

  • Walk-ins choose what they want today, and who they’d like, from the techs working right now.

Turn tracker

Turns that know your calendar.

With a separate turn app, your desk checks the turn list, then the appointment book, then the check-in screen, and does the math in their head. Ly is next, but does she have a client at 2:15? Is Jess here yet? Hayven already knows, so it can suggest the right tech.

Saturday, 1:55 PM

Suggest

Turns

  • Ly Free 2:15 Mai 2 turns
  • Thy Free 3:15 Bella 2 turns
  • Megan Busy · til 2:15 3:00 Olivia 2 turns
  • Helen Free 2:00 Jess · here 3 turns
  • Min Free 3:00 Grace 4 turns

Waiting · 1

Amy Walk-in · just arrived
Gel-X Full Set 1 hr

Who should take it?

  • Thy 2 turns Next in turn
  • Ly 2 turns appt 2:15
  • Helen 3 turns appt 2:00
  • Megan 2 turns til 2:15

Why Thy

  • Does Gel-X
  • Free now
  • Fewest turns
  • Done before her next booking
  • Ly, appt 2:15: skipped this time, keeps her place
  • Helen, appt 2:00: skipped this time, keeps her place · Jess is already here
  • Not listed: Min, who doesn’t do Gel-X

Start

Thy Free Busy · til 2:55 3:15 Bella 2 turns 3 turns

My Nail Spa

Gel-X Full Set with Thy · Sat

  • 2:15 (taken)
  • 4:00
  • 4:15

Tap Start. Thy’s turn is counted, the walk-in appears in Thy’s column on the calendar, and 2:15 with Thy disappears from your booking page.

Do it once. It shows up everywhere.

  • Fair by your rules. Fewest turns goes next. Ties go to whoever signed in first.

  • Knows who’s booked. A tech with a client coming up isn’t handed a long walk-in, and keeps her place in line.

  • Only the right hands. Only techs who do every service the client wants.

  • “Anyone” clients, shared fairly. Online “Anyone” bookings go to whoever’s turn it is when the visit starts.

  • Requests counted your way. Requested clients are starred automatically. You choose how they count: a full turn, half, or none.

  • Real salon life, built in. Hands and feet at the same time, a different tech for each service, walk-ins added at the desk.

  • Your desk has the last word. Check the suggestion and tap Start, or pick someone else.

Texts & calls

Your hands are busy. Hayven texts back.

The phone always rings in the middle of a pedicure. Hayven rings up to three of your phones at once, shows who’s calling, and if nobody can pick up, texts the caller right away.

An incoming call card on the calendar showing the caller’s next and last visit
Inbox thread: a missed call, the automatic text back, and a voicemail with its summary

Every call, handled

  • All your phones ring at once. Your phone says “Hayven call from Lisa Tran” before you answer.

  • Your screen shows who’s calling, with her next appointment and her last visit.

  • Missed it? She gets one text right away. If her 2:30 is coming up: “Running late or need to change your 2:30?” If she’s booked in the next two weeks: her booking and a link to change it. If not: your booking link.

  • Voicemails, written out. In the language she spoke, with a short English summary like “Running late · 10 min.”

Every visit, on autopilot

  1. Right after booking Confirmation, with a link to reschedule or cancel.

  2. 2 days, 1 day, a few hours before Reminders they can act on. Never before 9 AM.

  3. 15 minutes before A link to check in from the parking lot.

  4. About an hour after Done A Google review request. Never twice in 90 days, and never once they’ve reviewed you.

Marketing

Marketing that knows who actually came in.

Most marketing software stops at clicks. Hayven’s marketing lives with your calendar, so you see who booked, who came in, and what they spent at your menu prices. Not a marketer? You don’t need to be. Our team runs it for you, marketing texts included.

  1. Bio Page with a first-visit offer

    Your own booking website

    A Bio Page at your own web address, with your services, hours, Google stars and a big Book button. One link for Instagram, TikTok and Google.

  2. New clients, and their friends

    A first-visit gift regulars can’t fake. And a personal invite link for every client: when a friend comes in, your client gets $10 off their next visit, on its own.

    See how it works
  3. Promos that fill chairs

    A page for every promo, with a sign-up form and friendly follow-up texts that stop the moment they book.

  4. Ads measured in visits, not clicks

    Hayven knows if a client came from a paid ad, a post, your Bio Page or a DM, brings in your ad spend, and shows what each promo earned at your menu prices.

  5. More 5-star Google reviews

    A review request after the visit, and replies written for you.

  6. Higher on Google Maps

    A weekly map of where you show up, profile fixes you approve, and fresh photos posted for you up to twice a week.

From promo page to finished visit

Example
  1. Page visits 1,240
  2. Sign-ups 186
  3. Booked 71
  4. Came in 58
  5. Est. revenue $4,930

Revenue is estimated from finished visits at your menu prices.

See everything our team can do

New clients, and their friends

Your regulars bring their friends. Hayven handles the thank-you.

Every client gets their own invite link. A friend who opens it gets your first-visit gift. When the friend comes in, your client gets $10 off their next visit, and your front desk sees it. No paper cards, no codes, no points to add by hand.

  1. Tiffany gets her own invite link

    Three days after her visit, Hayven texts Tiffany her personal invite link.

    Tiffany’s phone shows the text from My Nail Spa: share 20% off a friend’s first visit, get $10 off for every friend who comes in, and her own link.

  2. She shares it with Olivia

    She taps Share on her invite page and sends it to Olivia by text or Instagram. Olivia sees Tiffany’s gift: 20% off her first visit.

    Olivia’s phone shows the page from Tiffany’s link: “Tiffany sent you a gift. 20% OFF your first visit.”, a name and number form, and “Tiffany gets $10 off when you come in.”

  3. Olivia comes in

    Olivia books, then checks in on your front-desk iPad with her phone number, so Hayven knows she was really there.

    The front-desk iPad greets Olivia, shows her 11:00 AM Gel-X Full Set with Megan, and says her 20% OFF New Client Offer applies to today’s visit.

  4. Tiffany gets $10 off. Your desk sees it.

    Once Olivia has come in, Hayven texts Tiffany the good news. At Tiffany’s next visit, a heart on her appointment tells your desk: take $10 off at your POS.

    Tiffany gets a text: Olivia just came in, and she now has $10 off her next visit. On the calendar, her next appointment has a heart, and its details say: take $10 off at your POS when Tiffany pays.

Why owners love it

  • Only real new friends count.

    Hayven knows every client by phone number. A friend who has been in before, or a client using their own link, never earns a reward. And Tiffany’s $10 only comes after Olivia has really been in your salon.

  • Nothing for your desk to track.

    No codes, no points cards. The reward waits on Tiffany’s next appointment. Take it off at your POS, press Done, and it’s marked used.

  • You set the reward.

    It starts at $10 off. Rewards add up, so two friends means $20 off. Each one lasts 90 days.

  • Polite, never pushy.

    Invites go only to clients who said yes to marketing texts, at most once every 90 days. A client who recently left you a low Google review isn’t asked. Hayven never texts a friend who didn’t sign up.

See who brings you friends

Example

Friends who signed up, came in, and what their visits were worth.

Friends signed up
14
Friends came in
9
Est. revenue from friends
$560
Rewards used
$50
Top referrers
Client Friends came in Reward Last friend
Nancy 2 $20 ready Oct 8
Tiffany 1 $10 ready Oct 11
Rosa 1 $10 used Sep 27

Every feature

Everything Hayven does, at a glance.

Every feature below talks to the others. Tap one to see how it works.

We’ve got you

Set up for you. Supported by real people.

Your part takes about an hour.

  • Real people. Call or text (866) 970-6888
  • Support in English & Tiếng Việt
The Hayven team
A nail salon that runs on Hayven
A nail salon that runs on Hayven
  1. One call, about an hour.

    Walk us through your menu, technicians, and hours, or just send photos of your menu.

  2. We set up everything.

    Services, add-ons, technicians, turn rules, check-in, your booking page and your Bio Page, in your colors.

  3. Share your link.

    On Google, Instagram, and your website, and you’re live.

FAQ

Questions owners ask us.

Do I have to replace my POS?

No. Keep your card terminal, merchant rates and hardware. Hayven doesn’t plug into your POS, and doesn’t need to: you tap Done in Hayven and ring up the ticket at your POS. Hayven even hands you the ticket to copy.

Do I have to use every part?

No. You can start with online booking and the calendar, then add check-in and turns when you’re ready. Each part you turn on starts talking to the others right away.

Do I need new hardware for check-in?

No. Use the iPad you already have, print our QR poster, or let clients tap the check-in link we text them.

How does Hayven pick the next technician?

It checks what your best front desk would: who has the fewest turns, who does every service the client wants, who’s free now, and who can finish before their next booking. Your desk sees why, then taps Start or picks someone else.

Can I keep my own turn rules?

Yes. You choose how many turns each service is worth and how requested clients count: a full turn, half, or none.

What happens when a client picks “Anyone”?

Hayven books a real technician who does that service and is free, and spreads “Anyone” clients fairly. If someone asks for that tech later, Hayven can move the “Anyone” client to another free tech at the same time and price. With Turns, your desk can give it to whoever’s turn it is when the visit starts.

Can clients book hands and feet at the same time?

Yes, when you turn it on. Clients choose “At the same time” and get two technicians at once. Check-in, the calendar and Turns all understand it.

Do my clients need an app or an account?

No. They book from a link with their name and phone number. Hayven remembers them by phone, so their history stays in one place.

What happens when we miss a call?

The caller gets one text right away: a quick “running late or need to change?” note if their visit is coming up, their booking and a link to change it if they’re booked in the next two weeks, otherwise your booking link. Voicemails are written out for you.

Who sets everything up?

We do. It takes about an hour of your time on one call. Our team sets up the rest: services, add-ons, technicians, turn rules and your booking page.

Can Hayven run my marketing?

Yes, as an optional add-on. Our team runs your Bio Page, promos, ads, first-visit offer, Refer a Friend and Google profile, and you see the results in visits, not clicks. Marketing texts are included.

How much does it cost?

We’ll walk you through pricing on your demo, with your own menu and team size. Questions before that? Call or text (866) 970-6888, in English or Tiếng Việt.

See your salon on Hayven.

Tell us a little about your salon. A real person from our team will reach out within one business day, in English or Tiếng Việt, to show you Hayven with your own menu.

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