New: every part of your salon, talking to each other.

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Online booking & calendar

Clients pick the service, the add-ons, the tech and the time. No account, no password. Every booking lands on a real tech’s column, and your calendar, Turns and marketing know about it right away.

Book a demo Try the booking page (opens in a new tab)
  • Keep your POS
  • No account for clients
  • Support in English & Tiếng Việt
Example Jess booked from your Gel-X Fall Special. Helen’s 2:00 is hers. Nobody typed a thing.

The booking page

Your POS is great at payments. Its booking page? Not so much.

Many POS booking pages feel like 2010: tiny menus, forced sign-ups, and an “Add-ons” category nobody scrolls down to find. Clients give up and call. Or they book “Manicure,” then ask for gel removal, nail art, and French tips at the front desk, and the whole afternoon runs late.

Typical POS booking page

  • Create an account to continue
  • Staff: Anyone 1
  • Add-ons: scroll to the bottom

Hayven

  • No sign-up
  • A real technician
  • Add-ons for this service

Illustration of a typical booking page, not any specific company.

The whole booking

Three steps. No account. Booked.

Services, time, confirm. Big buttons, clear prices, nothing to sign up for. Built for phones, and easy for every client, even the ones who hate apps.

  1. Service

    Photos, prices and times on every service. New here? Your New Client Offer shows at the top.

  2. Add-ons

    French, cat eye, cuticle care: right after the service they go with. The total updates as they tap.

  3. Tech

    Each tech shows her own price. Anyone shows the price range.

  4. Your services

    Gel-X with Helen, pedicure with Thy. Each service can have its own tech.

  5. Time

    Closed days are greyed out. The page opens on the first day with open times.

  6. Details

    Name and phone. No account, no password. No payment now: clients pay at the salon.

  7. Booked

    It’s on your calendar right away, on a real tech’s column.

Talks to

It looks like your salon, not like software.

Your logo, your color, your menu with prices. Change a price in Hayven and your booking page updates on its own.

Try your salon’s color

Watch a booking

Booked right the first time

They book exactly what they want.

Three small choices fix three big front-desk headaches: surprise add-ons, the wrong tech, and no good times.

Add-ons right after the service they go with.

Many booking pages hide add-ons in a list at the bottom. Hayven asks right after the client taps a service. The price and time update as they tap. You sell more, and your calendar holds the right amount of time.

  • Only the add-ons that fit that service
  • Price and time update with every tap
  • If a tech doesn’t do an add-on, she isn’t offered for it
  • Must-pick choices are checked before they move on

Add-ons show when clients choose a tech for each service, the default way to book.

Customize your service

Gel-X Full Set · 45 min From $60

Choose your add-ons

$85, 1 hour

A tech for each service. An earlier time.

Jess wants a Gel-X Full Set and a Gold Pedicure on Saturday. If one tech has to do both, the first open time is 3:30 PM. Let each service have its own tech, and she starts at 1:00 PM and is done by 2:30 PM.

  • Each service gets its own tech, or Anyone
  • Each tech can have her own price; Anyone shows the range
  • Prefer one tech per visit? It’s one setting.
How Jess books

One tech for the whole visit · First open time 3:30 PM

A tech for each service · Starts 1:00 PM, done by 2:30 PM

Hands and feet at the same time.

A manicure and a pedicure with two techs, side by side. Clients choose on the Time step: one after another, or at the same time. A shorter visit for them. A fuller hour for you.

  • Asked once, on the Time step
  • Both techs sit side by side on your calendar
  • Check-in and Turns know it’s one visit
  • You pick which services are hands or feet. We pre-fill them from your service names.

Off until you turn it on.

Hands & feet

Deluxe Manicure + Gold Pedicure

Talks to

Group booking

Girls’ day? Bridal party? Book the whole group at once.

Up to five guests in one online booking. Each person picks their own services, add-ons, and technician. Hayven finds one start time that works for everyone, with real technicians assigned so nobody gets double-booked. Then one person can manage the whole group.

On many POS booking pages, a group books one person at a time and hopes the times line up. Usually they don’t, so they call.

Example: Olivia, Mia, Chloe, and Ava book together for Saturday, Oct 10 at 11:00 AM, each with their own service and technician. Group total $214.

  • Every guest picks their own services, add-ons, and technician
  • One start time that works for the whole group, checked against every technician’s real schedule
  • Per-guest prices and a group total before anyone books
  • Each guest gets their own confirmation and reminders. The organizer can cancel or move the group from one link.
  • At the front desk, the group shows up linked on your calendar. Tap any guest to see everyone.

You choose the maximum group size (2–5) and which services can be booked as a group.

Smart Anyone

Anyone gets a real tech. The fair one.

When a client picks Anyone, Hayven books a real, free tech right away. No make-believe “Anyone 1” column. No double-booking. And it keeps thinking after that.

The fair pick. Not the first name on the list.

Hayven checks, in this order:

  1. Does she do this service, with these add-ons?
  2. Is she free the whole time?
  3. Is she already doing this client’s other service?
  4. Would it leave a hole nobody can book?
  5. Who has the least booked time today?
  6. Still a tie? A fair random draw.

Never by name. Never by who’s been there longest.

You can keep someone off the list. Andy is the owner, so he only takes requests.

Nancy · Gel-X Full Set · Anyone · Sat 3:00 PM
  • Helen 4h 15m booked today
  • Megan 2h 30m booked today Nancy
  • Thy 3h booked today
  • Min Doesn’t do Gel-X Full Set
  • Ly Busy at 3:00
  • Andy Kept off the list (owner)

Nancy gets Megan: she does Gel-X Full Set, she’s free the whole time, and she has the least booked time today.

Asked for Helen? We make room.

Olivia booked a Gel-X Full Set with Anyone and got Helen at 4:00. Then Tiffany books online and asks for Helen at 4:00. Megan is free and does the same service at the same price. Hayven quietly moves Olivia to Megan, and Tiffany gets Helen. Olivia keeps her time, her price and her length.

Hayven only moves a booking that was booked online as Anyone, starts 2 or more hours from now, hasn’t checked in, hasn’t been changed by your team, and isn’t part of a group. Requested bookings never move. Your desk sees: “Moved from Helen to Megan to honor a request.”

When Tiffany books
It’s 1:00, 4:00 is 3 hours away
Helen · 4:00 PM Tiffany ★ · Gel-X Full Set
Megan · 4:00 PM Olivia · Gel-X Full Set

Olivia moves to Megan. Same time, same price, same length. Tiffany gets Helen.

Booking Details · Moved from Helen to Megan to honor a request.

It’s 3:00, one hour away
Helen · 4:00 PM Olivia · Gel-X Full Set
Megan · 4:00 PM Free

Olivia stays: her visit is less than 2 hours away.

Tiffany’s phone: Helen’s next open time · 4:45 PM

Olivia asked for Helen ★
Helen · 4:00 PM Olivia ★ · Gel-X Full Set
Megan · 4:00 PM Free

Requested bookings never move.

Tiffany’s phone: Helen’s next open time · 4:45 PM

At Start, it goes to whose turn it is.

At salons that use Turns: Olivia arrives for her 4:00 Anyone booking. Megan is holding her, but Thy is next in turn. When your desk opens her ticket, Thy is already suggested. Want Megan anyway? One tap: “Keep Megan.” Then Start.

  • Only for services booked online as Anyone
  • Requested (★) services never move
  • Your desk still taps Start
  • Salons without Turns keep the booked tech
Turns visit ticket: booked online as Anyone with Ly, with a Keep Ly option
On the Turns screen
Talks to

Smart scheduling · Always on

Built into every booking. Nothing to set up.

No wasted gaps

Online booking skips start times that would leave a hole too short to sell, next to another appointment, a break, or the start or end of a shift. Too short means shorter than your shortest online service, never more than 30 minutes. It only skips a time when other times work that day, so it never hides a whole day.

Helen’s Saturday afternoon · a client wants a 45-min Gel-X Full Set

Example: a salon whose shortest online service is 30 minutes.

  • 2:45 PM Shown
  • 3:00 PM Would leave 15 min nobody can book
  • 3:15 PM Shown

Same tech, one visit

Pick Anyone for a manicure and a pedicure, and Hayven tries to keep the client with one tech.

  • Deluxe Manicure · Anyone Megan
  • Gold Pedicure · Anyone Megan

No double-booking. Even in the same second.

Every online booking goes to a real tech’s column. Two clients tap Helen at 4:45 at the very same moment. Only one gets her. The other picks another time.

Walk-ins count too. When your desk gives a walk-in to Thy on Turns, that time comes off your booking page.

Talks to

After they book

They can move it themselves. Your phone stays quiet.

Every booking text has a link to reschedule or cancel, inside the window you choose. Reminders go out on their own.

Kim · Deluxe Manicure with Helen · Sat 12:00 PM

  1. Right after booking Mon, Oct 5

    You're all set! You have an appointment at My Nail Spa on Saturday, October 10 at 12:00 PM. … Click here to reschedule or cancel: link

  2. 2 days before Thu, Oct 8 · 9:00 AM

    Reminder: Your appointment at My Nail Spa is Saturday, October 10 at 12:00 PM. … Click here to reschedule or cancel: link

  3. 1 day before Fri, Oct 9 · 9:00 AM

    Reminder: Your appointment at My Nail Spa is tomorrow, October 10 at 12:00 PM. … Click here to reschedule or cancel: link

  4. Same day, about 3 hours before Sat, Oct 10 · 9:00 AM

    Reminder: Your appointment at My Nail Spa is today, October 10 at 12:00 PM. … Click here to reschedule or cancel: link

  5. 15 minutes before Sat, Oct 10 · 11:45 AM

    Your appointment starts soon. When you arrive, please check in here: link

  6. After the visit is Done Sat, Oct 10 · 1:45 PM

    Hi Kim! Thanks for visiting My Nail Spa. If Helen did a great job, a quick Google review would mean a lot to us: link

  • A link in every booking text and reminder
  • They can move or cancel up to 24 hours before. You choose: up to 48 hours, or never.
  • Closer than that? The page shows your phone number.
  • A requested tech stays with them when they reschedule.
  • Reminders move with the new time.

Texts go to clients who say yes to texts when they book. Everyone else gets their confirmation by email, if they gave one. Your texting number needs carrier approval first. We set that up with you.

Talks to

No-show protection

A card holds the chair. Your desk decides the fee.

Clients save a card when they book. Nothing is charged. If they don’t show up, or cancel too late, your front desk can charge your fee with one tap. Hayven never charges on its own.

  1. Online

    Hold your spot with a card

    Cancel at least 24 hours ahead. Late cancellation: $15. No-show: $20. Your card is saved securely by Stripe and isn't charged when you book.

    I agree to the cancellation policy and allow My Nail Spa to charge this card for a late cancellation or no-show on this or future appointments.

    No charge today. Your card is only charged if you cancel late or don’t show up.

    Saved securely by Stripe

    Clients see your policy before they book.

  2. Booked by phone

    Emma’s phone · Thu, Oct 8 · 10:02 AM

    You're all set! You have an appointment at My Nail Spa on Saturday, October 10 at 1:00 PM. … Click here to reschedule or cancel: link

    Please add a card to hold your spot (no charge today): link

    Emma’s appointment panel · Card

    Card requested Texted Thu, Oct 8 at 10:02 AM
    Mastercard •••• 4444 Added Thu, Oct 8

    Desk bookings get an “add your card” link with the confirmation. Your desk can skip it for a regular.

  3. Saturday 3:00 PM

    NancyNo Show

    Gel-X Full Set · Megan · 3:00 PM

    No-show fee$20

    Visa •••• 4242Decide by Tue, Oct 13

    Charge Nancy’s no-show fee?

    Amount$20.00Up to $20 under your policy · Visa •••• 4242

    Text Nancy a receipt

    One tap. A person decides, every time.

  4. The receipt

    Nancy’s panel

    Charged $20 · Visa •••• 4242 By Andy · 5:10 PM · receipt texted to Nancy

    Nancy’s phone · Sat, Oct 10 · 5:10 PM

    My Nail Spa: We missed you at your 3:00 PM appointment on Sat, Oct 10. Per our policy, a $20.00 no-show fee was charged to your Visa ending 4242. Questions? Just reply to this text.

    The client gets a receipt by text.

Example My Nail Spa’s own fees. You choose yours.

  • Online and desk bookings. Walk-ins never need a card.
  • A person always decides: charge, waive, or mark it paid at your POS. Never automatic.
  • Only the people you allow can charge or refund. The owner always can.
  • You set the fees: a flat amount or a share of the booked services. Your desk can charge less, never more.
  • Cancelling late from their text link? Clients see the fee and confirm first. Rescheduling never costs a fee.
  • Card declined? Their next visit shows “Owes $20 no-show fee from Oct 10”, so your desk can collect it at your POS.
  • Changed your mind? You can refund it.

Works beside your POS. Fees go to your salon’s own Stripe account. Off until you turn it on. We set it up with you.

Talks to

The calendar

Every card tells the story.

Online or walk-in. New or regular. Asked for Helen or picked Anyone. Which promo brought them. Your team sees it at a glance.

Example: My Nail Spa’s calendar on Saturday at 2:53 PM, five techs, every card with its marks. Jess’s card is open in the panel beside it.

J Jess Done

Services

2:00 PM · Gel-X Full Set Helen · 45 min $60.00
+ Cat Eye $15.00

Source

Gel-X Fall Special Change

+$60.00 est. to campaign

L Lisa Done

Services Same time, 2 techs

1:00 PM · Deluxe Manicure · Helen $50.00
1:00 PM · Gold Pedicure · Thy $59.00

Source

Not from a campaign Tag a campaign

From Gel-X Fall Special

  • Book on a phone. It shows on every screen in the salon the moment it’s booked. No refresh.
  • Missed the source? Tag the promo in one tap.
  • Techs can see just their own clients. Phone numbers stay private unless you allow it.
Talks to
Salon calendar day view with five technician columns

Alongside your POS

Tap Done. Ring it up at your POS. That’s it.

Keep your POS for payments. In Hayven, your desk taps Done or No-show. The calendar does the rest.

  1. 10:15 AM

    Thy takes a walk-in on Turns. A walk-in card appears in her column, and its panel reads “Walk-in · from Turns.” Online booking won’t sell that time.

    Thy’s column
    Walk-in · from Turns Basic Manicure · 10:15–10:45 AM
  2. 10:40 AM

    Move Emma from Helen to Megan: drag, check, Save. Groups and hands-and-feet pairs move together. After hours? The calendar warns you. It never blocks you.

    Emma · Deluxe Manicure + Regular French1:00 PM
    HMMegan
    Save Changes
  3. 2:30 PM

    Helen finishes Jess 15 minutes early and taps Done. The rest of her slot goes back on your booking page.

    Helen’s column
    Jess · Done Gel-X Full Set + Cat Eye · 2:00–2:30 PM
    2:30–2:45 PM · back on your booking page
  4. 2:30 PM

    Your desk rings Jess up on your POS with the summary Hayven copies for you.

    Ring up at your POSCopy
    ClientJessCopy
    • Helen$75.00
      Gel-X Full Set$60.00
      + Cat Eye$15.00
    Total$75.00
    Before tax and tip

    Marked as DoneUndo

  5. 3:00 PM

    No-show waits for the start time. Before 3:00 it reads “No-show (from 3:00 PM)”.

    Nancy · Gel-X Full Set3:00 PM · Megan
    No-show (from 3:00 PM)Check in
  6. Closing

    Forgot to tap Done? Hayven marks it Done for you: 30 minutes after the visit ends, or after closing time if the client is still in a Turns chair. The review text still goes out.

    Hana · Done Gold Pedicure · 3:00–3:45 PM
    Marked Done automatically at 4:15 PM

Done also counts the New Client Offer, the promo’s value and the Google review ask.

Talks to

Share your link

One link. Everywhere clients find you.

Your booking page gets its own easy link. Every Book button Hayven makes points to it.

Your rules

A few settings. All of them real.

Every switch changes how clients book. No decoration. We set them up with you.

  • How clients choose technicians

    A technician for each service, or one technician for the whole visit.

    A technician for each service Recommended

  • Show “Anyone” option

    Clients can skip picking and get a real, free tech.

    On

  • Who gets “Anyone” clients

    Balance the workload, or randomly.

    Balance the workload Recommended

  • Never give “Anyone” clients to

    Keep the owner or a trainee for requests only.

    Andy

  • Free up requested technicians

    Move an online Anyone booking to make room for a request.

    On

  • Shuffle technician order

    So no one always sits at the top of the list.

    On

  • Time restrictions

    How far ahead clients can book, and how soon.

    90 days · 15 minutes

  • Cancel & reschedule

    Until when clients can change it themselves.

    Up to 24 hours before

  • Same-time services

    Hands and feet at the same time, with two techs. Off until you turn it on.

    Off

  • Online group booking

    Off until you turn it on. Up to 5 guests.

    Off

  • Per tech

    Online on or off, her own price and time.

    Helen · $65 · 45 min

  • Smart scheduling

    Nothing to set.

    Always on

Compare

A typical POS booking page vs Hayven.

A typical POS booking page vs Hayven.
Topic A typical POS booking page Hayven
Signing up Often asks for an account Name and phone. No account.
Add-ons A list at the bottom of the menu Right after the service, with a live total
Techs Often one tech for the whole visit A tech for each service, or one. Your choice.
“Anyone” A make-believe “Anyone 1” column A real, free tech right away
A regular asks for her tech An Anyone booking can block her The Anyone booking moves (rules apply)
Two taps in the same second Can both go through One chair, one client
Short gaps Left in the day Skipped when other times work
Hands & feet at once / groups Call the salon Booked online, if you turn them on
Change or cancel Call the salon A link in every text, inside your window
The calendar card Name and service Online, walk-in, new, requested, which promo
Your turns Doesn’t know them Walk-ins block online times; Anyone goes to whose turn it is at Start

  • Signing up

    A typical POS booking page
    Often asks for an account
    Hayven
    Name and phone. No account.

  • Add-ons

    A typical POS booking page
    A list at the bottom of the menu
    Hayven
    Right after the service, with a live total

  • Techs

    A typical POS booking page
    Often one tech for the whole visit
    Hayven
    A tech for each service, or one. Your choice.

  • “Anyone”

    A typical POS booking page
    A make-believe “Anyone 1” column
    Hayven
    A real, free tech right away

  • A regular asks for her tech

    A typical POS booking page
    An Anyone booking can block her
    Hayven
    The Anyone booking moves (rules apply)

  • Two taps in the same second

    A typical POS booking page
    Can both go through
    Hayven
    One chair, one client

  • Short gaps

    A typical POS booking page
    Left in the day
    Hayven
    Skipped when other times work

  • Hands & feet at once / groups

    A typical POS booking page
    Call the salon
    Hayven
    Booked online, if you turn them on

  • Change or cancel

    A typical POS booking page
    Call the salon
    Hayven
    A link in every text, inside your window

  • The calendar card

    A typical POS booking page
    Name and service
    Hayven
    Online, walk-in, new, requested, which promo

  • Your turns

    A typical POS booking page
    Doesn’t know them
    Hayven
    Walk-ins block online times; Anyone goes to whose turn it is at Start

Based on common nail POS booking pages, not any one company.

Questions owners ask

Do I have to stop using my POS?

No. Hayven runs alongside it. Your desk taps Done in Hayven and rings up the ticket on your POS, with a ready-to-copy summary.

Do clients need an account?

No. Name and phone. Their phone number keeps their history together on your side.

A mom books for her daughter on one phone. Does that work?

Yes. The name they type picks the right person, so each keeps her own history.

Can I still give Anyone clients by turn?

Yes, at salons that use Turns. When your desk taps Start, Anyone services go to whose turn it is. One tap keeps the booked tech.

Will Hayven ever move a client who asked for a tech?

Never. Only online Anyone bookings move, 2 or more hours ahead, before check-in, if your team hasn’t changed them. Their time, price and length stay the same.

Will clients see fewer times?

Only times that would leave a hole too short to sell, and only when other times work that day. A day is never emptied.

Can clients pay or leave a deposit online?

No deposits, and nothing to pay online. Clients pay at your POS. With no-show protection, they save a card when they book, and your desk can charge a no-show or late-cancel fee. Never automatically.

Can I put booking on my website?

Yes. Add a Book button that opens your booking page. You can add the same link to your Google profile and social pages.

Can I stop a client from booking online?

Yes. Turn on “Block from online booking” on their profile. They’re turned away politely.

What happens when a walk-in comes in?

Give her a tech on Turns. A walk-in card appears on that tech’s column, and online booking won’t sell that time.

See it with your menu.

Book a demo. We’ll show you My Nail Spa’s booking page and calendar. Then we set yours up for you.

Our demo form needs JavaScript. You can also call, text, or email us and we’ll set it up:

(866) 970-6888 support@hayven.ai

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